Terms and Conditions
General Terms and Conditions for Online Courses by RevolingoMed
June 2026
1. SUBJECT MATTER, SCOPE
1.1 These Terms and Conditions govern the provision of services by RevolingoMed to the customer in exchange for payment by the customer for online courses. The customer's contractual partner is RevolingoMed.
1.2 These Terms and Conditions form an integral part of the contract.
1.3 In the event of a conflict between these Terms and Conditions and the course description, the following order of precedence shall apply:
1.3.1 Course description
1.3.2 Terms and Conditions
Individual agreements between RevolingoMed and the customer shall always take precedence over all course descriptions and these Terms and Conditions.
2. STRUCTURE OF THE ONLINE COURSE
2.1 The online course is structured in accordance with the course description presented to the customer during the booking process and attached hereto, and may consist of several modules.
2.2 If modules build on each other in terms of content, they must be completed in the prescribed order. Whether this is the case is indicated in the respective course description.
3. CONCLUSION OF CONTRACT, ORDERS
3.1 After booking the online course via the RevolingoMed website, the customer will receive a booking confirmation at the email address provided during the booking process. However, this confirmation does not yet constitute acceptance of the order. A contract between the customer and RevolingoMed is only concluded when RevolingoMed accepts the booking by a separate email. The customer should therefore also regularly check their spam folder. There is no entitlement to the conclusion of a contract.
3.2 RevolingoMed will not store the contract text after the contract has been concluded. The customer is solely responsible for carefully retaining the contractual terms and conditions as well as the further information sent with the booking confirmation or the acceptance of the booking by RevolingoMed.
3.3 The contract language for all contracts concluded for online courses is German.
4. PROVISION OF SERVICES; WARRANTY RIGHTS
4.1 RevolingoMed provides the services in the online classrooms in a professional manner, free from material and legal defects. RevolingoMed shall make available to the customer all teaching materials specified in the course description, including the intended work tools, at the agreed intervals, shall monitor learning progress and shall provide the customer with the guidance they visibly require.
4.2 The services are of a service contract nature within the meaning of §§ 611 et seq., 327 et seq. of the German Civil Code (BGB) and shall in no case be interpreted as RevolingoMed owing the customer a specific result in the provision of services within the meaning of §§ 631 et seq. BGB. In particular, RevolingoMed does not guarantee the customer's actual language learning success.
4.3 In order to use the services in the online classrooms, it may be necessary for the customer to use video conferencing software from a third-party provider, as indicated by RevolingoMed in the course description. The customer shall procure the required video conferencing software, including any usage rights thereto, at their own expense.
4.4 RevolingoMed shall provide the customer with a hyperlink to access the online course.
4.5 In the event that RevolingoMed does not provide the services to the customer or the services are defective, the customer shall be entitled to the statutory warranty rights in accordance with §§ 327 et seq. BGB. In the event of cancellation of the originally agreed dates for an online course, clause 5 shall apply.
5. CANCELLATION OF AN ONLINE COURSE
5.1 RevolingoMed may cancel an online course in whole or in part at any time before the planned start if it is not possible or not possible under reasonable conditions to conduct the online course, in particular in the event of illness of the teacher. In this case, RevolingoMed will offer one or more replacement date(s) within a reasonable period after the originally agreed date.
5.2 Should no replacement date(s) be offered or the customer be unavailable on the proposed replacement date(s), RevolingoMed will refund the remuneration already paid in full. The customer's right to request RevolingoMed to perform in accordance with the contract in the cases of paragraph 1, and to terminate the contract if the agreed online course is not provided promptly thereafter, as well as to claim damages or reimbursement of futile expenses if the further statutory requirements are met, shall remain unaffected.
5.3 Should a customer be unable to attend the online course, they may notify RevolingoMed of a substitute person who may attend in the customer's place no later than one day before the start of the online course.
5.4 If a customer does not attend an online course or a module and is responsible for this, the online course or module shall be deemed to have been duly provided and RevolingoMed shall not be obliged to offer a replacement date. The remuneration incurred for the online course or module shall not be refundable in this case. The customer is permitted to prove that no damage has occurred at all or that the damage is significantly lower than the flat rate.
6. REBOOKING
6.1 The customer may rebook an online course or individual modules no later than one day before the start of the online course or module, provided that the desired date(s) are still available. If modules build on each other in terms of content, it may be necessary to rebook all modules that build on each other in content, in order to maintain the content sequence.
6.2 Insofar as the customer is at fault, a rebooking pursuant to section 6.1 after the start of the online course is only possible against a rebooking fee of EUR 30.00 and only on condition that RevolingoMed can still offer replacement date(s). The customer is permitted to prove that no damage has occurred at all or that the damage is significantly lower than the flat rate.
7. REVOLINGOMED CODE OF CONDUCT
7.1 The customer may not:
7.1.1 photograph or make audio and/or video recordings of other participating students or the teacher during an online course and/or reproduce or publicly distribute them;
7.1.2 insult, defame, discriminate against or threaten other participating students or the teacher during an online course in a racist, antisemitic, homophobic, transphobic or otherwise unacceptable manner;
7.1.3 share account data with unauthorised third parties;
7.1.4 copy or otherwise reproduce or resell parts of the services;
7.1.5 use the services to directly or indirectly develop or provide products or services that compete with RevolingoMed's business activities;
7.1.6 use the services by automated means or otherwise for the purpose of scraping, extracting or otherwise obtaining material from the services for use on a third-party website or application;
7.1.7 disassemble, decompile, reverse engineer or create derivative works from the services in whole or in part, or attempt to do so, unless permitted by applicable law.
7.2 RevolingoMed and the teacher are entitled to exclude a customer from an online course if the customer violates a provision of section 7.1. The respective costs for this online course are non-refundable. The customer is permitted to prove that no damage has occurred at all or that the damage is significantly lower than the flat rate.
7.3 Prior to exercising the rights under section 7.2, RevolingoMed will issue the customer with a verbal warning or a warning by email stating the alleged violation and grant the customer a reasonable period to remedy such violation. RevolingoMed is entitled to exercise these rights without warning if the violation cannot by its nature be adequately remedied or if it cannot reasonably be expected of RevolingoMed under the circumstances to wait for a remedy period.
8. INVOICING; PAYMENT TERMS
8.1 RevolingoMed will issue the customer with an invoice and the customer shall pay the remuneration in consideration for the provision of services by RevolingoMed.
8.2 Each invoice from RevolingoMed is due for payment within 30 days of receipt of the invoice. All remuneration, costs or expenses due under the contract are exclusive of all applicable taxes. Each invoice must be paid in advance before RevolingoMed provides the corresponding services.
8.3 RevolingoMed accepts the payment methods shown in the booking process. RevolingoMed shall always provide the customer with at least one common and reasonable free payment option. Payment by the customer is made via the payment method selected during the ordering process.
9. TERM AND TERMINATION
9.1 The contract commences on the contract date. These Terms and Conditions apply for as long as services acquired under the contract are provided by RevolingoMed.
9.2 The right to ordinary termination is excluded.
9.3 The statutory right of both parties to terminate for good cause remains unaffected.
9.4 Termination requires text form.
10. CONFIDENTIALITY
10.1 In the provision and receipt of the services, both parties may come into possession of trade secrets or other information or materials that the disclosing party ("Disclosing Party") considers confidential or secret ("Confidential Information"). The party receiving Confidential Information ("Receiving Party") agrees to protect the Confidential Information and to disclose it only to employees or teachers who require such information by virtue of their position in order to properly fulfil their obligations in connection with this agreement.
10.2 Confidential Information does not include information that (i) was publicly available at the time of transmission to the Receiving Party or is subsequently made publicly available by the Disclosing Party, (ii) became publicly known after the time of disclosure to the Receiving Party without fault on the part of the Receiving Party, (iii) was in the possession of the Receiving Party prior to disclosure hereunder without any confidentiality obligation, or (iv) was independently developed by employees or representatives of the Disclosing Party without reference to Confidential Information.
10.3 The Receiving Party shall apply at least the same care in protecting the Disclosing Party's Confidential Information as it applies to protecting its own Confidential Information, but in no event less than a reasonable standard of care. The Receiving Party undertakes not to use the Disclosing Party's Confidential Information except as permitted under these Terms and Conditions. The Receiving Party may disclose the Disclosing Party's Confidential Information to the extent required by law, provided that the Receiving Party makes reasonable efforts to notify the Disclosing Party of the compelled disclosure in advance.
10.4 The confidentiality obligations of this section shall survive the termination of the contract.
11. INTELLECTUAL PROPERTY
11.1 RevolingoMed owns and retains all usage rights to RevolingoMed's Intellectual Property.
11.2 RevolingoMed grants the customer a non-exclusive, non-transferable, non-sublicensable, worldwide right to use RevolingoMed's Intellectual Property solely for the purpose and duration of the contract. The customer is not entitled to use RevolingoMed's Intellectual Property to publicly reproduce, post on the internet, transmit, distribute, sell, rent, sublicense or transfer it, to reproduce it for commercial purposes, to modify it (e.g. by translating it into another language) or to otherwise exploit it in any manner not permitted under the contract or RevolingoMed's prior express written consent.
12. LIMITATION OF LIABILITY AND FORCE MAJEURE
12.1 Subject to the provisions of section 11.2, RevolingoMed's statutory liability for damages is limited as follows: RevolingoMed shall only be liable up to the amount of damage typically foreseeable at the time of conclusion of the contract for damages arising from a slightly negligent breach of a material contractual obligation (i.e. a contractual obligation whose fulfilment makes proper performance of the contract possible in the first place, whose breach endangers the purpose of the contract and on whose compliance customers regularly rely).
12.2 The above limitation of liability does not apply to mandatory statutory liability (in particular liability under the Product Liability Act), liability for the assumption of a specific guarantee, or liability for damages caused intentionally or through gross negligence, or for injury to life, body or health.
12.3 Insofar as RevolingoMed's liability is limited or excluded, this also applies with regard to any personal liability of the legal representatives, employees and vicarious agents of RevolingoMed.
12.4 The parties shall not be liable to each other for any delay or impossibility in fulfilling their obligations if such delay or impossibility is due to a force majeure event. Force majeure events include, for example, war, acts of terrorism, natural disasters, epidemics, strikes or lockouts, or other circumstances that are unforeseeable and cannot be influenced despite reasonable efforts. If a failure to comply with agreed services is attributable to a force majeure event, the deadline for performance shall be extended by the duration of the delay, but by a maximum period of six (6) weeks. After expiry of the aforementioned period, or earlier if further waiting would be unreasonable, the respective party shall be entitled to withdraw from the contract.
13. DATA PROTECTION
The protection of personal data is a matter of particular concern to RevolingoMed, and RevolingoMed treats the customer's personal data confidentially. RevolingoMed provides the customer with a privacy policy through which they can obtain further information about RevolingoMed's handling of personal data. This is linked in the booking process and on the platform and is available at all times at www.revolingomed.com.
14. APPLICABLE LAW, JURISDICTION
14.1 These Terms and Conditions and the contract shall be governed by the law of the Federal Republic of Germany, excluding international uniform law, in particular the UN Convention on Contracts for the International Sale of Goods, as well as those provisions of German law that refer to the applicability of another legal system. If the customer is entitled to more extensive claims and rights against RevolingoMed under the mandatory law of their country of residence, these shall remain unaffected by the choice of law.
14.2 If the customer has no general place of jurisdiction within the Federal Republic of Germany, the exclusive place of jurisdiction for all disputes arising directly or indirectly from or in connection with these Terms and Conditions and the contract shall be Berlin.
14.3 RevolingoMed is neither obliged nor willing to participate in dispute resolution proceedings pursuant to the Consumer Dispute Resolution Act (VSBG).
15. MISCELLANEOUS
15.1 Amendments, additions and/or a mutual cancellation of a contract concluded between the customer and RevolingoMed or of these Terms and Conditions require agreement in text form (§ 126b BGB).
15.2 In the event that any provision of these Terms and Conditions is or becomes invalid, or if these Terms and Conditions are incomplete, the remaining provisions shall remain in full force and effect. The parties shall replace an invalid or incomplete provision of these Terms and Conditions with an enforceable provision that comes closest to the commercial purpose of the contract.
16. RIGHT OF WITHDRAWAL
Notice of Right of Withdrawal
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must inform us (RevolingoMed, Gropiustraße 2, 13357 Berlin, phone: +49 157 8506 5019, email: info@revolingomed.com) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You may use the attached model withdrawal form for this purpose, although this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. If you requested that the services begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the point at which you informed us of the exercise of the right of withdrawal with respect to this contract, compared with the total scope of the services provided for in the contract.
Model Withdrawal Form
(If you want to withdraw from the contract, please complete and return this form.)
To RevolingoMed, Gropiustraße 2, 13357 Berlin, email: info@revolingomed.com
I/We () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service ()
– Ordered on ()/received on ()
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only for communication on paper)
– Date
(*) Delete as appropriate.
17. DEFINITIONS
In these Terms and Conditions, defined terms have the meaning given to them below or in a definition in a provision of these Terms and Conditions. Definitions in the singular include the plural where used in the Terms and Conditions, and vice versa:
"Services" means the online courses provided by RevolingoMed and all related services, as described in the Terms and Conditions, the order, the service description and the platform.
"Terms and Conditions" means these general terms and conditions of RevolingoMed.
"Customer" means the private customer of RevolingoMed indicated in the booking confirmation (consumer within the meaning of § 13 BGB).
"Teachers" are the qualified teachers authorised by RevolingoMed to teach in the online courses.
"RevolingoMed" means Doris Fiumanò, Gropiustraße 2, 13357 Berlin, Germany.
"Online Classroom" means the virtual space in which the teachers offer the online course.
"Platform" means the online interface made available to the customer by RevolingoMed to access the services available on the website.
"RevolingoMed's Intellectual Property" means in particular RevolingoMed's copyrights, database rights, trade secrets, trademarks and all other intellectual property rights in and to the services, including any language teaching materials such as texts, images, audio and video files, and RevolingoMed's teaching methods.
"Module" means a distinct part of the online course as described in the respective course description.
"Online Course" means the content offered in the respective course description, which RevolingoMed will teach the customer, consisting of live online sessions and self-study units.
"Party" means individually RevolingoMed and the customer; "Parties" means collectively RevolingoMed and the customer.
"Course Description" means the course description annex attached to these Terms and Conditions.
"Remuneration" means the remuneration agreed between RevolingoMed and the customer in a booking as consideration for the services.
"Contract" means collectively the booking, including these Terms and Conditions, the service description and all other annexes that the parties may include, as well as all amendments to the foregoing.
"Contract Date" means the date of the booking.